Multnomah County Library provides a variety of services for people with disabilities.
Account management assistance
The library has many options for managing accounts, including longer loan and hold periods. Please contact us for details.
Patrons who need assistance browsing the collection due to a disability may make an appointment with staff for one-on-one help. Contact your neighborhood library to make an appointment.
Blindness and low vision
Large-print and audiobooks
All libraries have large-print books and audiobooks. Audiobooks can also be downloaded from the library's website.
The library purchases DVDs and Blu-ray Discs with audio description when available.
Talking Book and Braille Services (through Oregon State Library) provides free library materials and services to print-disabled Oregonians. To learn more or to see if you qualify, call 800.452.0292 or visit the Talking Book and Braille Library website.
JAWS and ZoomText in the library
JAWS (a screen-reading program) and ZoomText (a screen-magnification program) are available at all library locations, along with basic instructions. Library staff are not able to help with JAWS and ZoomText.
Magnification devices and CCTV
Magnifying glasses and sheets are available at each reference desk in all library locations. For customers who need greater magnification, Central and Midland libraries offer a video magnifier (CCTV) for reading books, magazines and newspapers.
Attending events and classes
For disability accommodations at library events and classes, please call 503.988.5123 48 hours before a program.
Library Outreach Services provides library services to those unable to come to the library, including homebound people, residents of retirement homes, adult care homes and assisted living facilities. Books and other library materials are delivered by mail or in person. Call 503.988.5404 to find out about becoming an outreach patron.
E-mail your question to Multnomah County Library’s Ask the Librarian.
Chat online with a librarian 24/7.
Access to library locations
All libraries and their restrooms, as well as The Title Wave Used Bookstore and its restroom, meet ADA standards.
Most adaptive technology computers are at the ends of tables to promote easy access for customers using wheelchairs or other mobility aids.
Lapboards are available for customers in wheelchairs who need to reposition the keyboard. They can be used at any Internet station and can be placed on the lap or wheelchair.
Deafness and hearing loss
Sign language interpreters and assistive listening devices
Sensory Accommodation Kits
The library welcomes all children, including those with autism and sensory processing disorder. Kits to assist with sensory processing differences are available at the Fairview-Columbia, Hollywood and Woodstock libraries in the children’s areas and are for in-library use. They have tools to to help with background noises and other distractions, and to help calm.
Sensory StorytimeThis preschool storytime is especially welcoming for children on the spectrum and families who are looking for a smaller, more adaptive library experience. Find Sensory Storytime locations, dates and times.
Ask questions via email, chat or text.
Americans with Disabilities Act compliance
For more information about any of these services, please call 503.988.5123 Monday–Friday, 8 am to 5 pm. You may also send comments and suggestions or write:
Multnomah County Library
Library Outreach Services
205 NE Russell Street
Portland, OR 97212