Wi-fi frequently asked questions

Multnomah County Library is pleased to offer wireless Internet access (wi-fi) at all library locations for users with wireless-enabled devices such as laptops or PDAs. Please review the library's wi-fi policy.

Where and when is wireless Internet access available?

Wireless Internet service is available in all libraries and The Title Wave Used Bookstore during open hours until 10 minutes before closing time.

Any wireless access in the Children's Library at Central Library is limited to individuals 14 years old or younger.

What do I need to use the library's wi-fi?

A laptop or other wireless-enabled device is needed to access wi-fi. Wireless access uses the wi-fi standard (also known as IEEE 802.11a, b or g).

If your laptop does not have wireless built in, you must purchase a wi-fi-compatible network card. The library cannot guarantee that your equipment will work with the library's network.

How do I log on to the library's wi-fi?

Most users can simply bring their wireless-enabled laptop or other wireless device to the library and turn it on. The device will automatically recognize the wireless network.

The library’s wi-fi network is called "multcolibrary"; click on that name to connect. You may see other network names, but they are not provided by the library.

There is no password, but you must consent to the click-through use agreement by clicking [Yes I agree].

What are the rules for using wi-fi?

Wi-fi users must comply with Acceptable use of the Internet and Library Public ComputersBehavior Rules Governing the Use of Multnomah County Library and Wireless Internet Access Policy at Multnomah County Library. View these documents on the library website or ask at any public service desk.

Can I print?

Mobile /wireless printing is available while libraries are open. You can print to the library's printers from almost any device or location with an internet connection. Ten cents for each black-and-white print. Pay with cash or card at the library.

Can I use the electrical outlets?

Be prepared to use battery power. The library has limited electrical outlets. Do not plug into an outlet where you block the aisles, exits or access to materials. Do not unplug other equipment.

Is the information on my wireless device safe while I am connected?

Wireless connections are not secure; use caution when transmitting information. The library is not responsible for damage to software, hardware or files on equipment connected to the wireless network.

Please keep your electronic devices, and all of your personal belongings, with you at all times.

Do you offer technical assistance?

Library staff can help you connect to the library's wi-fi, but cannot perform repairs or troubleshoot your equipment. For specific questions about your hardware or software, contact the manufacturer.